Idaho Transportation Department

Idaho My Reports Help

Route Reports:
Route Alerts:

Sending us driving condition reports:


Route Reports
General information

My Reports personalizes your experience by letting you see traffic reports that are relevant to the highways you travel most often. You don’t need an account to get started—just create a route by clicking at your origin and destination on the map, or by entering addresses or city names in the “Pick a route” A and B boxes by the map. Then, click "Search". If you want to save a particular route for future use, then you will have to sign up for an account. It’s quick and easy.
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Creating a route

Start creating your personalized route by entering an origin and destination into the “Pick a route” boxes labeled A and B. These can be street addresses, cities, or landmark names. Or, you can right-click the map at your starting and ending locations. The quickest route between your two points will be calculated automatically and drawn with a pink line on the map. Colored pins labeled A and B will mark the origin and destination points. To adjust the origin or destination, type a new address, city, or landmark name into the A or B box, or click and drag the colored pins on the map. The route will change accordingly.

If you do not like the route that appears, you can change it by adding an intermediate point. Hover your mouse over the pink route highlighting and then click and drag the black and white circle that appears to a new location. You can delete the point by right-clicking it a second time.
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Viewing route reports

After you have created a route, click the "Search" button next to the A and B boxes. This will bring up a list of road reports that are currently affecting state highways along your route according to the latest information we have in our systems. Click on any report in the list to view it in greater detail.

Right click on the map to add a destination, or click on the “Add destination” link that appears below the origin and destination boxes, labeled A and B. Your route will be re-calculated each time the origin, destination, or intermediate location is changed. You can reverse your origin and destination by clicking the 3 bar button next to your route description and selecting “Go the other way.”

Reports are available only for Idaho’s State Highway System.
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Getting driving directions

After you have created a route, 3 bar button next to your route description and select “Show directions” to view step-by-step driving directions for that route. Driving directions can be hidden at any time by clicking the 3 bar button again and selecting “Hide directions."
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Saving a route

To save a route, you will need to create an account and log in. After you’re logged in to your account, a link that says "Save this route" will appear beneath each new route you create. Follow this link to give the route a name (e.g. "Home to Airport") and save it for future reference. Up to 20 different routes can be saved to your account.
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Managing your routes

To view and modify saved routes, you will need to create an account and log in. When you log in to My Reports, a new “Favorites” main menu option will appear. Clicking on this will take you to your saved routes list. You can also go to your saved routes list at any point by clicking the button with the yellow star.

When you move your mouse over a route name, the origin and destination points will appear on the map using blue dots connected by a blue arrow. Click on any route name to view traffic reports and driving directions for that route. To edit a route, click the 3 bar button next to the route name and select “Edit this route.” To delete a route, click "Delete this route.”

To return to your list of routes at any time, click the button with the yellow star.
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Printing route information

You can print the current list of reports and/or driving directions for any route by clicking the 3 bar button and then selecting “Print this list.” A printer-friendly window will open up containing a list of current traffic reports affecting that route. If you have opened the driving directions for that route, they will also be included in the print view.
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Route Alerts

Idaho's direct messaging feature allows users with a My Reports account to sign up to receive text messages and/or emails alerting them to incidents and delays along their saved routes.

Signing up for alerts

To sign up for alerts, log in to your My Reports account. An account settings “Cog” will appear next to your name in the upper right corner of the screen. Click on this cog and select “My account settings” and then select the “My alerts” tab.

If you want to set up email alerts, just select the types of alerts you'd like to receive, accept the Terms Of Use and click "Save" - your email address is already on file from your My Reports account. If you'd like to receive text alerts, select the "Yes" button, and then enter your cell phone number and service carrier. To verify your cell phone number and start receiving alerts, click the blue "Verify Now" text. You'll immediately get a text message with a 4 digit code, which you should enter as directed in the verification box. As soon as your phone number is verified, you're all set to start receiving alerts - just select the types of alerts you'd like to receive, as above, accept the Terms Of Use and hit "Save."
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Scheduling alerts

To schedule an alert, click the 3 bar button next to the name of the route you'd like to set an alert for. Select the days of the week and time of day you'd like to get alerts for, then select either: email alerts, text alerts, or both, and hit "Save." Once alerts are active for your saved route, a bell next to the route name will appear, and you'll begin receiving your reports automatically. You can disable alerts for a route at any time by clicking the 3 bar button and selecting “Turn alerts off.”
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My Reports Accounts

You can create a personal My Reports account to save routes for easy future access.
Creating an account

If you do not have a My Reports account, click the "(sign in)" link next to the “Your 511” logo in the upper right corner of the screen. Click the “Get Started” button. The sign-up page will ask for your first name, last name, email address, and password. The email address you enter will be used to confirm your account, and to log into your account in the future. Check the box next to “Sign me in automatically on this computer” if you want My Reports remember your account information the next time you visit the site.

Press the "Create My Reports account" button to submit your information. We will send a message to the email address you provided, asking you to read and accept the My Reports Terms of use. Click the “Accept” link to activate your account. You must activate your account within 24 hours or it will be deleted.
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Logging into your account

If you already have an account with My Reports and are not signed in to the web site automatically, click the "(sign in)" link in the upper right corner of the screen or click the button with the yellow star. Enter your email address and password into the boxes provided.
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Changing account settings

You can change your account settings at any time. To open the Account Settings page, click the "Cog" button in the upper right corner of the screen and select “My account settings.” The Account Settings page will let you change your first and last name, email address, or password. You can change your name and/or email address by typing into the appropriate text boxes, then entering your current password and clicking the "Save" button. To change your password, click the "Change my password" link. A new window will open, asking you to enter your current and new passwords. Click "Save" to finalize your changes.
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Password recovery

If you forget your password, click the "Forgot your password?" link on the Sign In window or Account Settings window. We will email you with directions for resetting your password.
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Deleting your account

You can delete your account from the Account Settings window by clicking the "Delete my account" link. Enter your password in the confirmation window, select “Confirm”, and your account will be deleted.
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Sending us driving condition reports

You can submit driving condition reports to the 511 system.
Send us a report

To send a driving conditions report, you will first need to create an account, log in, and save a route. In your routes list, a link that says “Send a driving report” will appear as a saved route menu option if you click the 3 bar button next to any of your saved routes. Follow this link to describe the driving conditions you experienced along your route.

If you want to report a single road condition for your route, start by selecting "Clear", "Patchy", or "Messy.” If you experienced 2 or 3 road conditions on your drive, select the "Split my up my drive" link. A white circle icon will appear on the map to denote the route split point. Click on this point to drag and move it to where you'd like to split your route.

Continue by selecting a road condition and weather condition. You may also use the "Tell us more" text box to describe your drive in your own words.

If the description you have provided is accurate, click the "Done" button.
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Publish to 511

Driving reports that you send may be posted on the public 511 web pages. To request that your reports be posted automatically, go to your account settings and select the “Share your driving reports on 511” tab. Check the box labeled “I’d like my updates to be posted automatically to 511,” and click “Save Changes.” A 511 representative will then contact you with further details.
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